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As soon as the patient speaks, a draft medical record is generated in seconds! Microsoft uses OpenAI to reduce the burden on doctors, how else can it be applied?

Microsoft's speech recognition subsidiary released microsoft DAX, an artificial intelligence (AI)-powered clinical note-taking application for healthcare professionals.

uance Communications, the speech recognition subsidiary of Microsoft (MSFT-US), announced on Monday (20th) Dragon Ambient eXperience (DAX) Express, an artificial intelligence (AI)-powered clinical note-taking app for healthcare professionals.

DAX Express reduces the administrative burden on clinicians by automatically generating draft clinical notes within seconds of a patient visit. The technology is powered by a combination of Ambient AI and OpenAI’s latest model, GPT-4; Ambient AI analyzes from unstructured data such as conversations.

Diana Nole, Nuance’s executive vice president of healthcare, said the company wants to see doctors “get back the fun of being a doctor” so they can care for more patients.

“Our ultimate goal is to reduce this cognitive load and reduce the amount of time that actually has to be spent on these administrative tasks,” she said.

Microsoft is buying Nuance for about $16 billion in 2021. The company makes money selling tools that recognize and transcribe speech in doctor’s office visits, customer service calls and voice mail.

DAX Express complements other existing services that Nuance already offers in the market.

Knoll said the technology will be implemented through Nuance’s Dragon Medical One voice recognition app, which is used by more than 550,000 physicians. Dragon Medical One is a cloud-based work assistant. Doctors can use voice to operate, enabling them to dominate the clinical system and quickly obtain patient information. The clinical notes generated by DAX Express will appear on the Dragon Medical One desktop.

DAX Express also builds on the original DAX application launched by Nuance in 2020. DAX converts verbal notes of patient visits into clinical notes, which are sent through a human review process to ensure accuracy and high quality. These notes will appear in the medical record within 4 hours of the appointment.

In contrast, DAX Express generates clinical notes in seconds so doctors can immediately view automated medical records of patient visits.

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