Rosbank switched to the Russian robotic platform
Rosbank has successfully transferred its digital employees to the Russian robotic platform. The migration was completed in November 2022, Interros reports .
Rosbank’s robotization program was launched three years ago. The bank currently has a team of 60 digital employees. In total, they perform the work of about 200 people.
Digital employees are engaged in working with clients, financial monitoring, processing bank correspondence and collecting information for decision making. For example, in 2022 they processed more than 250,000 requests from government agencies and sent more than 15,000 reports and notifications to clients.
In the future, Rosbank plans to launch a project, thanks to which each employee will receive their own digital assistant.