Japan is known to many as the birthplace of sushi. Now this country has also become a place where an unusual phenomenon called “sushi terrorism” is gaining momentum. Kura Sushi decided to find protection against it with the help of artificial intelligence solutions. The brand intends to upgrade the cameras already in use in its establishments in order to monitor suspicious behavior of visitors. The maximum emphasis will be placed on fixing the moments when people take dishes from the conveyor belt and count them.
It all started with several viral videos on the Web, where “terrorists”, coming to a restaurant, allowed themselves to lick the lid of a vessel with soy sauce or touch other people’s sushi on a conveyor belt with their hands. The videos had the effect of an exploding bomb – there were noticeably fewer visitors in the Sushiro chain of establishments, and the stock quotes of the company’s shares fell by as much as 5%. A wave of discontent swept through Japan, the population began to trust restaurateurs less, believing that “cleanliness control” in establishments was not properly established.
The Sushiro chain had to go to unprecedented lengths to regain customer confidence. All soy sauce bottles were promptly replaced and each cup thoroughly sterilized. In addition, the approach to the execution of orders has also changed – now each dish is made only to order. This can give the Japanese more hygiene assurance and make restaurants really cleaner.